QUESTIONS

1. Why is Hydraulics International based in Maurituis.
2. Why does it take 4 - 6 weeks for my goods to arrive.
3. Why does Hydraulics International charge a 15 % handling fee on Returend goods.
4. Why can I not collect the goods with my own shipping company.
5. What methods of payment is acceptable.
6. What is SGS loading supervision.
7. Why is there no telephone number listed on the website.

ANSWERS

1. Hydraulics International is a tax efficient company which in turn means lower prices
2. There is a shortage of quality parts world wide and most products are made to order.
3. This takes care of the cost of new packaging and re-testing of the products. As unfortunatly there are companies that swop good parts for bad and return parts.
4. Hydraulics International bulk ship to hubs where the goods are re-shipped.
   We also need to gurantee that you recieve the goods and do not want to have any delays.
5. Large orders can be paid as follws 30 % on order and 70 % prior to shippping.
   The 70 % can be done by a LC should this be required. SGS loading super vision can be arrange at additional cost.
6. SGS is an independant company that will verify that the goods are packed and shipped.
7. HI is a virtual business. Our preferrred method of contact is email.Once or call center is operationsal we will publish our skype address